The browser you are using is not supported by this website. All versions of Internet Explorer are no longer supported, either by us or Microsoft (read more here: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-ie-support).

Please use a modern browser to fully experience our website, such as the newest versions of Edge, Chrome, Firefox or Safari etc.

Profile photo of Leysan Storie

Leysan Storie

Researcher, Director of Master Programme in Middle Eastern Studies

Profile photo of Leysan Storie

Listening across Borders : Global Considerations for Listening and Public Diplomacy

Author

  • Leysan Storie
  • Sarah Marschlich

Summary, in English

Listening in public diplomacy is a rather new topic in academic discussions. Early public diplomacy scholarship was dominated, and in large degree continues to be dominated, by a focus on crafting messages and influencing. The more recent focus on relationship management and collaborative public diplomacy allowed for discussions about another role for listening. Yet, as some scholars pointed out, listening plays an important role in public diplomacy independent of the goals and purposes. This chapter discusses how actors may use listening to achieve various public diplomacy goals.

Department/s

  • Department of Strategic Communication

Publishing year

2023

Language

English

Pages

269-287

Publication/Series

Organizational Listening for Strategic Communication : Building Theory and Practice

Document type

Book chapter

Publisher

Routledge

Topic

  • Communication Studies

Status

Published

ISBN/ISSN/Other

  • ISBN: 9781000890624
  • ISBN: 9781032227153